Citi Bank Personal Loan Customer Care Number

Citi Bank Personal Loan Customer Care Number

Citi bank offers Citi bank Personal Loan Customer Care Number for 24×7 customer care support across India. For loans, this facility available Monday to Saturday and 9 am to 7 pm. Citi Bank loans are an easy way to get hard cash to fulfill your wide range of financial requirements. 

By this bank, you can get up to Rs. 30 lakh within the 48 hours and using minimal documentation. If you facing any kind of issue or having some queries related to the Citibank loans then you can call Citibank Customer Care Number.

Citibank Loan Customer Care Number India 

If you are Citi bank Indian customer and want to clarifications regarding your loan, then you can get in touch given below numbers.

1860 210 2484

This is Citibank’s personal loan customer care India number you can call this number 24×7 some charges may be applied. But note that the customer care center only operational from 9:00 am to 7:00 pm.

Citi Bank Personal Loan Customer Care Number for NRIs or Outsider of India

If you are an NRI customer of Citibank and have some queries related to the home loan or personal loan then you can use given below customer care number.

+91 22 4955 2484

This is a 24/7 toll-free number you can call any time but one thing keeps in mind the operate only between 9:00 to 7:00 pm.

Citibank Branches Address and 24×7 Toll-Free Helpline Number

If you want to get in touch with Citi bank customer care or want to face to face discussion about services and offers then you can visit your nearest Citibank branches between 10 am to 6 pm. Here is the list of all branches of Citi Bank.

CityHome Loan, Loan Against PropertyPersonal LoanAuto loan – Car, 2 wheelerDebit Card
Vijaywada1860-210-24841860-210-24841860-210-24841860-210-2484
Varanasi1860-210-24841860-210-24841860-210-24841860-210-2484
Vadodara1860-210-24841860-210-24841860-210-24841860-210-2484
Udaipur1860-210-24841860-210-24841860-210-24841860-210-2484
Trichy1860-210-24841860-210-24841860-210-24841860-210-2484
Surat1860-210-24841860-210-24841860-210-24841860-210-2484
Sonipat1860-210-24841860-210-24841860-210-24841860-210-2484
Shimla1860-210-24841860-210-24841860-210-24841860-210-2484
Salem1860-210-24841860-210-24841860-210-24841860-210-2484
Roorkee1860-210-24841860-210-24841860-210-24841860-210-2484
Rohtak1860-210-24841860-210-24841860-210-24841860-210-2484
Ranchi1860-210-24841860-210-24841860-210-24841860-210-2484
Rajkot1860-210-24841860-210-24841860-210-24841860-210-2484
Raipur1860-210-24841860-210-24841860-210-24841860-210-2484
Pune1860-210-24841860-210-24841860-210-24841860-210-2484
Pondicherry1860-210-24841860-210-24841860-210-24841860-210-2484
Patna1860-210-24841860-210-24841860-210-24841860-210-2484
Panipat1860-210-24841860-210-24841860-210-24841860-210-2484
Noida Extn1860-210-24841860-210-24841860-210-24841860-210-2484
Noida1860-210-24841860-210-24841860-210-24841860-210-2484
Nashik1860-210-24841860-210-24841860-210-24841860-210-2484
Nagpur1860-210-24841860-210-24841860-210-24841860-210-2484
Mussoorie1860-210-24841860-210-24841860-210-24841860-210-2484
Mumbai1860-210-24841860-210-24841860-210-24841860-210-2484
Mohali Sas Nagar1860-210-24841860-210-24841860-210-24841860-210-2484
Mehsana1860-210-24841860-210-24841860-210-24841860-210-2484
Meerut1860-210-24841860-210-24841860-210-24841860-210-2484
Madurai1860-210-24841860-210-24841860-210-24841860-210-2484
Ludhiana1860-210-24841860-210-24841860-210-24841860-210-2484
Lucknow1860-210-24841860-210-24841860-210-24841860-210-2484
Kozhikode1860-210-24841860-210-24841860-210-24841860-210-2484
Kota1860-210-24841860-210-24841860-210-24841860-210-2484
Kolkata1860-210-24841860-210-24841860-210-24841860-210-2484
Kolhapur1860-210-24841860-210-24841860-210-24841860-210-2484
Karnal1860-210-24841860-210-24841860-210-24841860-210-2484
Kanpur1860-210-24841860-210-24841860-210-24841860-210-2484
Jodhpur1860-210-24841860-210-24841860-210-24841860-210-2484
Jalandhar1860-210-24841860-210-24841860-210-24841860-210-2484
Jaipur1860-210-24841860-210-24841860-210-24841860-210-2484
Jabalpur1860-210-24841860-210-24841860-210-24841860-210-2484
Indore1860-210-24841860-210-24841860-210-24841860-210-2484
Hyderabad1860-210-24841860-210-24841860-210-24841860-210-2484
Gwalior1860-210-24841860-210-24841860-210-24841860-210-2484
Guwahati1860-210-24841860-210-24841860-210-24841860-210-2484
Gurgaon1860-210-24841860-210-24841860-210-24841860-210-2484
Greater Noida1860-210-24841860-210-24841860-210-24841860-210-2484
Goa1860-210-24841860-210-24841860-210-24841860-210-2484
Ghaziabad1860-210-24841860-210-24841860-210-24841860-210-2484
Gandhinagar1860-210-24841860-210-24841860-210-24841860-210-2484
Faridabad1860-210-24841860-210-24841860-210-24841860-210-2484
Durg1860-210-24841860-210-24841860-210-24841860-210-2484
Delhi1860-210-24841860-210-24841860-210-24841860-210-2484
Dehradun1860-210-24841860-210-24841860-210-24841860-210-2484
Coimbatore1860-210-24841860-210-24841860-210-24841860-210-2484
Cochin1860-210-24841860-210-24841860-210-24841860-210-2484
Chennai1860-210-24841860-210-24841860-210-24841860-210-2484
Chandigarh1860-210-24841860-210-24841860-210-24841860-210-2484
Bikaner1860-210-24841860-210-24841860-210-24841860-210-2484
Bhubaneswar Cuttack1860-210-24841860-210-24841860-210-24841860-210-2484
Bhopal1860-210-24841860-210-24841860-210-24841860-210-2484
Bhiwadi1860-210-24841860-210-24841860-210-24841860-210-2484
Bhilwara1860-210-24841860-210-24841860-210-24841860-210-2484
Bhilai1860-210-24841860-210-24841860-210-24841860-210-2484
Bangalore1860-210-24841860-210-24841860-210-24841860-210-2484
Aurangabad Bihar1860-210-24841860-210-24841860-210-24841860-210-2484
Anand1860-210-24841860-210-24841860-210-24841860-210-2484
Ambala1860-210-24841860-210-24841860-210-24841860-210-2484
Ahmedabad1860-210-24841860-210-24841860-210-24841860-210-2484
Agra1860-210-24841860-210-24841860-210-24841860-210-2484
Vizag1800-180-24841800-180-24841800-180-24841800-180-2484

You can also write an email to Citibank personal loan customer care email id given below number:

Here are the head, credit cards & personal loans: [email protected] Head, Customer Care: [email protected]  

Citibank Personal Loan Virtual Assistant Online Help

Citibank Personal Loan Virtual Assistant Online Help

Citibank virtual assistant is a completely online system that will help you to get your Clickbank related queries or problems helps. This online virtual system has a collection of all frequently asked questions. 

You just need to go to the website and open the search box and enter your query in the search box or select any query from the list shown below and click Ask to get a response. In case you still did not found your query or not resolved then you can do a direct live chat with Citi customer care.

Citi bank Head Customer Care or Principal Nodal Officer For Help

You can write to Citibank head customer care if your query is not resolved. The email address of Head customer care is [email protected]

If you are still not satisfied with the Head customer care then you can also do concern with the Citibank Principal Nodal Officer (PNO) using the given below steps.

First, you have to write an email to your grievance to [email protected]

Write a letter starting your grievance to the current PNO. But one thing keeps in mind you need to mention reference number and other key details. After that send this to given below address:

Citibank N.A., Mail Room,

ACROPOLIS, 9th Floor,

New Door No.148 (Old No.68),

Dr. Radhakrishnan Salai, Mylapore,

Chennai – 600004.

BranchNodal OfficerTelephone NumberEmail AddressAddressCoverage Area
AhmedabadRohit Mehra079-40015715[email protected]Citibank N.A., Ground Floor, Kalapurnam, Nr Municipal market, C G Road, Ahmedabad – 380009Union territories of Daman and Diu, Dadra & Nagar Haveli, Gujarat, and Bhopal
BangaloreNandish Prabhakar080- 67739326[email protected]Citibank N.A., 5 M. G. Road, Bengaluru- 560 001Karnataka
ChandigarhPuneet Sandhu855-9066072[email protected]Citibank N.A., SCO 4-5, Sector 8C, Madhya Marg, Chandigarh – 160 009Union Territory of Chandigarh, as well as Punjab, Himachal Pradesh, Ambala, Yamuna Nagar, and Panchkula districts of Haryana
ChennaiJohn Koshy044- 66890076[email protected]Citibank N.A., 7th Floor, Acropolis, No. 148, Dr. Radhakrishnan Salai, Mylapore, Chennai- 600 004Tamil Nadu, Andaman and Nicobar Islands, and Union Territory of Puducherry (except Mahe)
Delhi NCRRakesh Singh011- 41353301[email protected]Citibank N.A., Level 1, Gurmehar, A-12, Ring Road, South Extension Part-I, New Delhi- 110049Delhi, Uttar Pradesh (only districts of Gautam Budh Nagar and Ghaziabad), Haryana (except districts of Panchkula, Yamuna Nagar, and Ambala), and Jammu & Kashmir
HyderabadAmaresh Sri Adibhatla040- 66017109[email protected]Citibank N.A., Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad- 500 032Andhra Pradesh and Telangana
JaipurAmit Sen0141- 4053303[email protected]Citibank N.A., Ground floor, Bhagwati Bhawan, Near Government Hostel Crossing, M I Road, Jaipur-302001Rajasthan
Kochi and TrivandrumYonus VY0484- 4196512[email protected]Citibank N.A., 38/1581 Fotofast House, M G Road, Ernakulam, Kochi-682 035Kerala, Union Territory of Puducherry (only Mahe), and Union Territory of Lakshwadeep
KolkataArjun Mitra033- 44095002[email protected]Citibank N.A., 9 Brabourne Road, Kolkata-700001West Bengal, Sikkim, and Orissa
Lucknow and KanpurSaurabh Mehrotra0522- 4031203[email protected]Citibank N.A., Amren House, 17/1, Ashok Marg, Lucknow-226001Uttar Pradesh (excluding the districts of Gautam Budh Nagar and Ghaziabad) and Uttaranchal
MumbaiBipin Salunkhe022- 61416002[email protected]Citibank N.A., Mahatma Phule Bhavan, Sector 17, Palm Beach Road, Vashi, Navi Mumbai- 400705Goa and Maharashtra

Citibank Personal Loan All type Grievance Handling 

The Citibank grievance handling system for personal loans or other queries is divided into the given bellow five levels.

Regular access channels

In the first level, you can directly register a complaint by calling the Citi bank customer care number/ Citi bank live chat option on the website/through the e-mail or in a letter as mentioned in the above sections.

Head customer care

If you do not agree or are satisfied with the level 1 customer care response or have not received a good response from Citi bank customer care within 2 working days, you can write directly to the head customer care of Citi bank. Contact detail of Citibank head customer care is already mentioned in the above sections.

Citibank Grievance Redressal Officer or Principal Nodal Officer(PNO)

If you are still not satisfied with the level 2 customer care response, then you can contact the upper level means PNO (Principal Nodal Officer) via post by sending a letter to:

Citibank N.A., Mail Room,

ACROPOLIS, 9th Floor,

New Door No.148 (Old No.68),

Dr. Radhakrishnan Salai, Mylapore,

Chennai – 600004.

Alternatively, you can also call on these numbers 1800 266 2400 (Toll-free number for India)/022-4955-2400 for others between 10:00 am to 6:00 pm.

Citibank Senior Management

If you continue not satisfied with the answer or resolutions provided by the level 3 customer care team, then you can directly write a letter to Citibank Senior Management.

Reserve Bank of India – Banking Ombudsman Scheme

If you are still dissatisfied with the Citibank customer care or not get a response from Citibank for a month after in level 4 then you can contact with banking ombudsman. The ombudsman is appointed by the RBI to ensure satisfactory settlements of the complaints if the bank and the complaint are unable to agree.

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