Customer Care Number Citibank 24×7 Toll-Free Number

Citibank bank offers full support to its customers through the experts and proactive customer care team. You can connect to the customer care number Citibank in two ways. One is its toll-free number and second is through letter or emails.

Introduction of Citibank India

Citibank is the oldest bank and consumer division of financial services multinational Citigroup. This bank was founded in 1812 named as city bank of New York and after some time its became the First National City Bank of New York.

This bank has more than 2649 branches across the 19 countries. Citibank launched automated banking cards in the 1980s that allows the users to do all transactions without any passbook.

This bank branch has simple terminals with a simple online screen that allowed to all bank customers to get all the basic information without any bank teller.

Citibank India provides all services in India. This bank headquarters is Bandra Kurla Complex, Mumbai, Maharashtra.

It is the subsidiary of Citigroup, a multinational financial services corporation headquartered in the New York City of the USA. Citibank India offers full services of credit cards, banking, wealth management, and others.

Customer Care Number Citibank

Citibank Customer Care allows the account holder or bank customers to get resolve their issues or queries by calling Citibank Customer Care Number. 

They can call the given bellow numbers to available customer services related to Citibanking, credit card issues, suvidha, or loans.

1860 210 2484

Are you Non-Resident Indian then you can call the Citibank for city priority banking or business preferred services number by calling the given below mentioned number.

+91 22 4955 2484

Customer Care Number Of Citi Credit Card Emergency Helpline

The most common and emergencies of customers are when your credit/debit card is lost, misplaced, or stolen by someone.

In this situation, you need to report the loss of your card immediately to the bank so that they can block cand and avoid its misuse problem.

check the Citibank customer care emergency helpline numbers to inform about your card.

1800 267 2425 (If you are Indian then use this toll-free Citibank India customer care number.)

+91 22 4955 2425 (This number for local dialing)

Apart from losing your credit/debit cards, you can also use the given above Citibank customer service phone number to report your problems.

1. If you get any notification of transaction that you did not make
2. Your debit, credit card stuck in the ATM
3. Money did not dispense from the ATM machine after the successful transaction

This can be an interactive voice response call. Firstly, they will ask you to select the preferred language. After choosing your language your identification details will be required next like your bank account number, loan account number details. 

If you are not an existing customer or user of Citibank and want to know their products or services pieces of information then they will connect your call to the phone banking officer who will guide you properly. 

Customer Care Number Citibank Branches

If customers have queries and complaints related to the particular Citibank branches, he can directly connect them by given bellow Citibank customer care number toll-free for the major cities:-

Citibank Customer Care Address

Customers have many options to connect with the Citibank customer care department. You can also raise your query /complaint through writing a letter by using a click bank address.

If you want to send a letter through Ordinary post-use given below address-

Citibank N.A.,

P.O. Box No. 4830,

Anna Salai Post Office,

Chennai – 600 002

If you are using ‘Registered Post’, then use this given below address-

Citibank N.A.,

Mail Room, ACROPOLIS,

9th Floor,

New Door No.148 (Old No.68),

Dr. Radhakrishnan Salai,

Mylapore,

Chennai – 600 004

Citibank Customer Care Online

Citibank users who have registered for Citibank online banking services then can raise their queries and complains online. Just log in to the Citibank online site or follow the given below process.

Go to the bank quick links 

Click on the queries button

Now compose a mail that explains your query/complaint and click submit button

When you complete all these processes then the banking officer will call you regarding your queries and resolve it. But make sure you have mentioned all the queries or your problem so that the banking officer can resolve your problem easily and fast.

If you have not registered for the online banking services, you can generate IPIN or user ID given below link-

Citibank Customer Care launched ‘Ask Me’ Section

If you have common queries, then you can visit directly Ask Me Section. To save the customers time and save from the problems of calling or writing emails, Citibank has launched the ask me section.

You just need to enter questions in the box that provided on-site and submit your query, the answer will appear on the screen below the question.

Sometimes, the solution shows in the form of a link where you can get your queries to answer. But one thing keeps in mind don’t share your details.

Citibank Grievance Redressal System

Clickbank has divided into three level Grievance Redressal System to make sure an aggrieved customer gets the best solution with in the given time.

Level 1- In the first level where the bank customer uses any of the media to raise his problem or query and the banking officer provides him the solution within the relevant timeframe. 

If the customer or user satisfied with the solution then you don’t need to go the next step.

Level 2- If the customer is not satisfied with the given solution by the bank officer on the first level, he can connect with the head customer care. For this customer need to send an email on Citibank customer care email id head.customercare@citi.com.In this email you need to mention all about your query and the complaint number that generated in level 1. Head customer care will connect you through 044-28501242 or 022 4955 2425 between 10:00 AM and 6:00 PM IST (Monday to Saturday).

Level 3- If your problem still not solve or you not satisfied, then the aggrieved customer cant connect Principal Nodal Officer of Citibank by writing and send an email addressed to principal.nodal.officer@citi.com.